Refund and Cancellation Policy

Last Updated: October 18, 2026

1. Full refund within 7 days

If you bought the ad-free option (Yearly or Lifetime) on valkala.com and are not happy with it, email [email protected] within 7 days of purchase from the email address on your Google account, with the payment ID from your receipt. You will get a full refund, no questions asked, and ads will return on your account.

2. After 7 days

Purchases are not refundable after 7 days, except where this policy or the Terms of Service say otherwise, or where the law requires it. A failed or duplicate payment, or a payment taken without the ad-free option being applied, is always refunded in full once it is confirmed.

3. Cancellation

There is nothing to cancel: the Yearly option is a single payment and is never renewed or charged again automatically. It simply ends after 12 months. Lifetime is a single payment.

4. Purchases in the Android app

Purchases made inside the Valkala Android app are processed by Google Play, and refunds for them follow Google Play’s refund policy. You can also email us and we will help.

5. How refunds are paid

Approved refunds are made to the original payment method through Razorpay, usually within 5–7 working days, depending on your bank. Contact: Valkala, Ground Floor, WeWork Forum, DLF Cybercity, Phase III, Gurugram, Haryana 122002. Email: [email protected].